Support
At Uptown Pokies Casino, we understand that sometimes you need a helping hand. That's why our dedicated support team stands ready to assist you with any questions or concerns you might have about your gaming experience.
24/7 Customer Care
Your gaming journey doesn't stop, and neither does our support. Our professional team is available around the clock, every day of the year. Whether you're playing at dawn or dusk, weekday or weekend, our experts are just a click or call away.
Multiple Contact Options
We offer several convenient ways to reach our friendly support specialists:
Live Chat: Connect instantly with a support agent through our website for immediate assistance with urgent matters. Our typical response time is under 60 seconds.
Email Support: For less time-sensitive inquiries, drop us a line at support@uptownaces.eu. Our team aims to respond within 2 hours.
Phone Support: Prefer to speak directly with someone? Call our toll-free number 1-888-492-9309 for personalized assistance from our knowledgeable representatives.
Comprehensive Help Center
Before reaching out, you might find your answer in our extensive help center. We've compiled detailed guides and FAQs covering account management, payment processing, game rules, and technical troubleshooting.
Expert Assistance for All Your Needs
Our support specialists are thoroughly trained in all aspects of our casino operations. Whether you need help with:
- Setting up your account
- Processing deposits or withdrawals
- Understanding game rules
- Managing your Bitcoin transactions
- Claiming bonuses and promotions
- Technical issues
Our team has the expertise to guide you through any situation with patience and clarity.
Your Gaming Peace of Mind
We're committed to creating a worry-free gaming environment where you can focus on enjoyment. Our support team doesn't just solve problems—we prevent them through proactive assistance and clear communication.
When you play at Uptown Pokies Casino, you're never alone. Our Australian-friendly support team understands your needs and is dedicated to enhancing your gaming experience through exceptional service.